Salesforce Business Analyst / PM · Mirromar Inc.
Nov 2022 – Present · Des Plaines, IL
Full-cycle Salesforce delivery for small business clients across diverse sectors.
- Conducted full-cycle requirements gathering for small business clients across diverse sectors.
- Managed SaaS platforms: Salesforce, Apttus, Domo, Tableau.
- Wrote and refined Jira user stories, and managed UAT sessions.
- Delivered Salesforce implementations and enhancements with Apttus CLM integration.
- Authored BRDs and performed QA testing of all deliverables.